i. Haryana power distribution utilities have introduced the facility of Trust reading for the consumers. The consumer can use the facility to provide meter reading at its own and in case meter reading recorded in the bill is incorrect.

ii. The facility is for consumers of domestic, non-domestic and LT industrial categories (having load up to 20 KW) having 10 digits account numbers (refer Know Your Account on next page).

iii. The user should be careful while taking meter reading of the meter and entering of meter reading on this application.

iv. Uploading of meter picture showing current meter reading is mandatory. Please upload good quality picture of meter showing meter reading clearly readable.

v. In case the trust reading entered by the consumer is found mala fide, the facility of trust reading will be withdrawn.

vi. The status of the case will be notified through an SMS on given mobile number. Bill payment alert will be sent on registered mobile number only.